Travel Consultant Estonia - Hybrid / Onsite

Cross Border Talents Vaata kõiki töökohti

  • Tallinn, Harjumaa
  • Püsiv
  • Täistööaeg
  • 2 kuud tagasi
  • Kiirkandideerimine
About the RoleWe are looking for a Danish-speaking Travel Consultant to join an international travel support team. In this role, you will assist customers with travel-related inquiries while delivering high-quality customer experience in a dynamic and fast-paced environment.Key Responsibilities * Handle inbound customer inquiries related to travel bookings, reservations, changes, and cancellations
  • Provide accurate and timely travel information via phone, email, and/or chat
Assist customers with itinerary changes, refunds, and special requestsEnsure a high level of customer satisfaction by delivering professional and friendly supportFollow internal procedures, quality standards, and service-level agreements (SLAs)Escalate complex cases when needed and ensure proper follow-upAccurately document customer interactions in internal systemsCollaborate with internal teams to ensure smooth customer experienceCandidate Profile
  • Fluency in Danish and good command of English
Strong communication and customer service skillsAvailability to work flexible schedules, including weekends Salary & BenefitsSalary: €1,900 gross/month (Estonia)Bonus: Up to €250/monthContract Type:Full-timePart-time (minimum 50% / 20 hours per week)Apply now and take the next step in your international career as a Danish-speaking Travel Consultant!

Cross Border Talents