Service Planner
Konecranes Vaata kõiki töökohti
- Tallinn, Harjumaa
- Püsiv
- Täistööaeg
- Plan, prioritise, and schedule all planned work (daily and weekly).
- Coordinate and schedule unplanned breakdown work.
- Manage Agreement‑Based and Planned‑Based Services to maximise sales revenue and optimise travel.
- Approve completed work for invoicing.
- Receive goods as required.
- Monitor and analyse Field Operatives’ productivity and the contract base in cooperation with the administrator and Operations Manager.
- Arrange and order subcontracted goods, services, and equipment.
- Track and receive material orders to support timely delivery of the order book once required components are available.
- Schedule delivery with the customer
- Review customer agreement data daily (including contract expiries and data quality).
- Capture and control job‑related costs using company systems.
- Work to planning‑related KPIs and contribute to continuous improvement.
- Collect data required for cost management and payroll processes (including timesheet accuracy).
- Communicate planning processes, updates, and timelines effectively to customers, operatives, and subcontractors
- Field operatives (technicians)
- Administrator
- Operations manager
- Inside Sales Representative
- People&Culture, Finance teams
- Proven experience in planning and organising work schedules
- Strong interpersonal skills with the ability to communicate effectively with customers, suppliers, and colleagues
- Proven ability to plan jobs and develop clear scopes of work
- Excellent time management‑ and organisational skills
- Positive attitude with a proactive, can-do ‑approach
- Collaborative mindset with a willingness to support team goals
- Strong awareness of safety practices
- Intermediate computer skills, including experience with the Office 365 suit
- Estonian language proficiency, English language at an intermediate level; Russian language skills are an advantage.